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Health and Beauty from Japan Qoo10 shop
Health and Beauty from Japan Qoo10 shop JapanJP
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Shop Info

  • Contact seller

    E-mail : inquiry@nihon-biken.co.jp
    Contact No : +81-48-772-8337
  • Working hours

    MON~FRI : 10:00am ~ 6:00pm SAT, SUN, Holiday : day off
  • Address

    日本, 埼玉県上尾市柏座 4-4-19

    KASHIWAZA, AGEO-SHI, SAITAMA 4-4-19, Japan

  • Return address

    日本, 埼玉県上尾市柏座 4-4-19

    KASHIWAZA, AGEO-SHI, SAITAMA 4-4-19, Japan

Shop Information

 

·         Address: 4-4-19 Kashiwaza, Ageo-shi, Saitama, 362-0075, Japan

·         Store Manager Ikuyo Muto

·         Shop web addresshttp://www.qoo10.jp/nihon-biken/

 

  

Contact Information

 

·         Email inquiry@nihon-biken.co.jp

·         TEL+81-48-772-8337

·         Working Hour AM 10:00 – PM 18:00 (Japan time / weekday only)

 

 

 FAQ

 

Q1. Which forwarder are you going to use? Also, are you going to ship out anywhere in the world?

  

A. We will use Japan Post and will provide you the track down no soon after dispatching your item.

          Also, we will ship out your item where Japan Post can deliver.

         (If Japan Post cannot deliver to your address due to out of service area,

          we will let you know about it and your order will be cancelled.)

  

 

Q2       How long does it take to receive my item after placing an order?

  

 A. About 5 to 15 business days.  It depends on custom clearance process.

 

    

Q3 Is it possible to place an order by email or phone?

  

A. No.  We are sorry to inform you that we can only accept an order through the web site.

  

 

Q4 What should I do if my item is not arrived on time?

 

A.   Please let us know if your item is not arrived in 15 business days.

  

Email: inquiry@nihon-biken.co.jp

 

 

Delivery and Forwarder

 

·         Forwarder Japan post

·         Average ETA time About 10 to 15 business days

·         Shipping FeeShipping fee depends on final destination address, size and weight. 

          Please check it on each product page.

·         Please feel free to contact us if you have any question about deli9very.

 

         Email inquiry@nihon-biken.co.jp

 

 

Return and Cancellation

 

·         We only accept the return and cancellation which are caused by our errors.

          

          In case or our errors, we will bear all expense to return item to us.

          If you insist a return and cancellation because of your reason,

           we cannot accept any return and cancellation.   Please understand about it.

 

  Return address: 4-4-19 Kashiwaza, Ageo, Saitama, 362-0075, Japan