Shop Info

• Address: (10250) Bangkok39/27 Chalermprakiat Soi 28, Pravet, Nongbon, Bangkok 10250
• Management staff: Patriya Muneepeerakul
• Seller shop address: http://www.qoo10.com/mothermoods_SG_us
• Employees:
• Starting Capital:

Contact

• E-mail :mothermoods@hotmail.com
• Phone number:
• available during:
• E-mail is always availaable and more recommended.

FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A.

EX) Q2. Can I order by telephone or e-mail?

A.

EX) Q3. What am I supposed to do if item doesn't arrive?

A.

Shipping

• Major Shipping company : Thailand Registered Post
• Usual Shipping period: 5-10 days to countries in Asia
• Shipping rate : FLAT RATE PER ORDER $4 for any order
• if you have any question about shipping,please e-mail us.
• E-mail :mothermoods@hotmail.com

Refund/Return

1. If you’re not satisfied with the garments you ordered, we offer you an exchange or full refund for unworn items. Where reasonable care hasn’t been taken with any items, we reserve the right to refund you in full, less any amounts due by way of compensation to either repair the goods or cover any loss.

•  

  2. Within 3 days of receipt, write an e-mail to us at mothermoods@hotmail.com stating your reasons for exchange/refund. We will respond within 24 hours.

  3. If your request is qualified, we will reply asking that within 7 days of receipt, you send the goods you wish to exchange/return to our address.

  4. You’ll need to pay the return postage and for safety, we would recommend you use a recorded delivery service and keep the proof of postage. Your parcel is your responsibility until it reaches us. We cannot accept liability for goods that get lost or damaged in transit back to us.

  5. Note:
Any items returned to us must be in their original condition – if they’re not, we may be unable to accept them. 

  6. Clothing: When trying on clothing, please ensure that you are not wearing any fragrance, make-up or deodorant that may leave a scent or mark. 
 

  7. As long as any goods you send back to us are in their original condition, we will refund your purchase within 14 working days of receiving your package.