Wish+

Dear All Valued Customers,

By choosing Singpost Normal Mail (no tracking number is provided) as your choice of shipping method, you agreed that after the package has been sent out by us (the seller), the responsibility of the package will be borne between you (the buyer) and Singpost (the shipping company) and we are not responsible for any lost mail. No refund or re-sending of your items will be provided for this shipping method in the case of lost mail. Every package sent by us comes with a video proof of your package sent. If you did not receive your package after 14 days, please contact us within 30 days for a copy of the video proof so that you can inquire at your nearest Singpost outlet. To avoid disappointments, we strongly encourage all our customers to opt for Singpost Smartpac which comes with tracking number and will be delivered to your mailbox if there's no one at home to answer the door.

Thank you for your kind understanding.

Dear Customers,

To reduce wastage of packing materials and increase efficiency of manpower, a minimum order of $3 per cart out is required for us to pack and ship your order/s. Orders below $3 will be cancelled automatically.

We seek your kind understanding on this matter. Thank you.

Dear Customers,

As Qoo10's livechat system is usually unstable and we might not be able to receive or answer your inquiries through the chat. Please feel free to email all your questions and inquiries to us at sales_mace@monivas.net. We are also contactable via SMS or What's App at 8554 8595. Do give us 1 to 2 working days to reply to your inquiries. Thank you.