Term And Conditions
- Please Refer To Qoo10 For Any Payment Matters
- All Orders Will Be Shipped Out Through Normal Or Registered Mail Within 3 – 5 Working Days
(Excluding Saturday, Sunday And Public Holiday)
- Under Unforeseen Circumstances If The Item is Out Of Stock, You Will Be Informed Through SMS
And Given Full Refund If You Do Not Wish To Wait For Restocking
- Customers Are Highly Recommended To Use Registered Mail. Please Take Note That Delivery
May Take Up To 7 Days Depending On Courier Service In Your Area.
(Saturday, Sunday and Public Holiday Is Not A Working Day)
- Hugg Shall Not Be Held Responsible For Lost Or Damage Items In The Mail If You Choose
The Non-Registered Mail Option
- Please Take Note That Items Sold Are Not Refundable
- If It Is Due To Wrong Address Entered Into The System And We Received The Returned Mail,
We Will Contact The Buyer For A Redelivery At The Customer's Expense
- All Items Will Be checked For Damage Or Defect Before Packing And Send Out
- For Any Defect, Please Contact Seller Within 7 Days Upon Receipt Of Items
Strictly No Exchange After 7 Days
- Please Contact Us If You Have Any Problem With Our Products And Services
Before Leaving A Negative Comment. Allow Us Times To Solve The Issue.
We Will Not Entertain Any Negative Comment Given Before Contacting Us
- Please Do Not Hesitate To Drop Us An Email At look4Hugg@gmail.com If You Have Any Queries